AI-Powered CRM Web Application (SaaS)

We designed and developed a cloud-based AI-powered CRM web application to help businesses manage leads, customers, sales pipelines, and communication efficiently from a single platform.

The system leverages AI-driven insights to automate workflows, improve customer engagement, and support data-driven decision-making.

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Key Features

Lead & customer management dashboard

AI-based lead scoring and insights

Sales pipeline & task automation

Role-based user access

Email & notification integration

Analytics & performance reports

Secure cloud-based SaaS architecture

Scalable multi-tenant system

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Technologies Used

Frontend: React.js / Next.js

Backend: Node.js / Python

Database: PostgreSQL / MongoDB

AI/ML: Predictive analytics & automation models

Cloud: AWS / Firebase

Security: SSL, authentication, data encryption

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Outcome

The CRM platform improved sales productivity, reduced manual operations, and provided actionable AI insights that helped businesses close deals faster and manage customers more effectively.